A simple fact is, that the more positive reviews or higher star-rating your business has, the more customers (and Google) will trust you. Think about it, when was the last time you chose a company/product that has less than 3.5 stars?
Enhance your local reputation with our Customer Reputation Management Software.
Once a customer has used your product/service and left a review, you can then use this valuable information to gain insight into your own business operations. Successful and ambitious businesses are using reviews to make important decisions to improve the customer’s experience.